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By
completing the cottage Booking Form or by e-mail or by telephone
booking agreement, you agree to be bound by the terms and
conditions on this page.
- In
the interests of our guests and to better cater for guests with
allergies, in
order to maintain high standards, the cottage is strictly non-smoking
and animals are not allowed. A charge of
£50 will be made for extra cleaning if these conditions
are not met.
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The
cottage has three sets of narrow stairs and as such is not ideal
for wheelchairs, disabled people or those having physical difficulties.
This is simply a caution for anyone considering booking the
cottage as we have to consider your personal safety and the
safety of others whilst on our premises.
- The
cottage must be left clean and tidy and in a very similar state
to how you found it upon arrival. Any waste or rubbish etc that
you have accrued during your stay to be disposed of correctly
and not left in the cottage.
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For
bookings greater than £191 booked with 'Awd Tuts' cottage,
a non-refundable deposit of £100 per week booked is required.
-
For
bookings of up to £190 a non-refundable £75 deposit
is required.(deposit
is Payable within 3 working days of confirmation of booking
or booking may be cancelled without notice).
-
The
above deposit secures your holiday dates and will be deducted
from the total amount owed.
- For
short notice bookings i.e 5 days or less before your arrival date
- payment must be made via credit or debit card. This will incur
a 3.9% surcharge.
-
At
Christmas, New Year, Goth Weekends and certain other 'high
risk' times an extra 'refundable' deposit is required.
Pick here for details.
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All
payments must be paid in full 8 weeks before the booked date,
or immediately, if less than 8 weeks until your 'Booked date'
otherwise your booking may be cancelled.
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You
are responsible for ensuring that we receive the final balance
for your break when it is due as reminders are not sent out
to you.
- If you cancel
your booking within the final 8 weeks you will be charged the
full amount unless we are able to rebook the cottage for the same
price - in this instance your full payment minus the deposit paid
will be refunded to you. If the cottage is booked for a lesser
price than that you originally paid you will be refunded the lesser
price minus the deposit paid. Any payment due to you will only
be paid after the full balance is received from the new 'bookees'.
- In the unlikely
event that we have to cancel your booking (unless you are in breach
of any condition within our terms) we will return all monies paid,
back to you within seven days.
- If within
14 days of you making a booking you would like to change your
originally booked dates (unless this falls within 12 weeks of
your originally booked date) we will try, but cannot promise,
to accommodate your request. A fee of £40 is chargeable
per booking date change. We will not make any refunds in this
instance and your initial deposit minus the £40 fee will
part-fund your new booking dates. Any booking change must be taken
within one calendar year of your initial booking 'start date'.
- Please
ensure you have adequate insurance to cover you for cancellation
or 'no show' due to bad weather etc as we are not liable for these
eventualities.
-
For your
convenience, we provide you with Free Wi-Fi for normal 'light
use' web browsing and for you to be able to check your emails
etc.
It is not, in any circumstances, to be used for downloading
or viewing the following content as this can use our complete
10GB monthly allowance in approximately 2 - 3 days ONLY.
" ANY
STREAMING VIDEO CONTENT
" FILMS
" U-TUBE
" I PLAYER
" 4 ON DEMAND OR SIMILAR
" ANY VIDEO OR ONLINE RADIO
" OR ANY OTHER SIMILAR CONTENT AS ABOVE
You may be cut off should you go over the daily allowance of
333MB (0.33GB) per day.
- Guests
will be admitted from 3pm on the day of arrival and must vacate
the cottage by 10am on the day of
Departure.
- We
reserve the right to levy an additional charge if the cottage
is not vacated on time.
- Awd
Tuts Cottage sleeps up to 5
adults comfortably
(although lounge seating and dining arrangements
are better suited to 4 persons)
- Riverside
Cottage sleeps up to 6 adults (except babies in cots
where applicable)
- The
number of people staying in either cottage must NOT exceed the
numbers above.
- Cot
bedding to be provided by guests - we DO NOT provide this.
- A
cottage booking form must be completed for each stay showing your
genuine contact details and sent to us by post.
- All
persons staying in the cottage must be listed on the 'Booking
Form' for insurance purposes.
- Windows and
doors must be kept securely closed and locked at all times when
the property is not being occupied.
- It is hereby
agreed that the purpose of this letting is to confer on the 'guests'
the right to occupy the house and premises for a holiday only
during the term reserved and no other rights of occupation.
- We do not
allow sub-letting of the property under any circumstances. We
reserve the right to terminate the rental forthwith and at any
time if the action of sub-letting is discovered. The rental will
be deemed to have been cancelled by the 'guest' and charges as
set out in our terms will apply.
- No
one but the persons named on the 'Booking Form' shall occupy the
cottage (We
reserve the right to refuse admission if this condition is not
observed)
- The
owner reserves the right to enter the premises at any reasonable
time for access and remedial work
- 'Guests'
must comply with the instructions found in the cottage instruction
manual pack in the accommodation for use of the appliances provided.
T.V, washing machines, fridge/freezes, dishwashers, showers, microwaves,
toasters, CD and DVD player cannot be guaranteed in the event
of a breakdown during your stay but everything will be done to
repair or replace the item as soon as possible.
- All
visitors are responsible for their own personal belongings during
their stay.
- Reasonable
care must be taken with regard to furniture, fixtures and fittings.
- Whilst
we try to ensure all cottage appliances and systems are working
correctly - in the event of breakdown or fault we endeavour to
rectify as soon as possible. We cannot be held responsible for
events beyond our control eg external services.
- Any
damages, breakages or loss of any equipment is the legal responsibility
of the guests and as such will be chargeable.
- We do not
accept any responsibility and cannot be held accountable for any
loss, damage or injury that occurs from the use of this
cottage or its contents.
- By
staying in the cottage you agree to take full responsibility for
your own safety and well-being, and also for the safety and well
being of all other persons in your party.
- Any
items left in the cottage after your departure, can, if you wish,
be posted back to your home address. A £10-00 minimum fee
will apply (payable by you, in advance)
for post and packaging unless the cost is above £10-00 where
we will request the higher amount from you. We will obtain proof
of posting receipt and mail as soon as possible by 2nd class post.
We cannot be held responsible for any left items that you leave
behind.
- Lost
keys will be charged at £10 per key
- Cottage
Special Offers:
We make various reduced rate offers and free night offers throughout
the year. You are only eligable for these offers at the time of
your initial booking. Any offer which coincides with your booked
dates but not brought to our attention until a later date is not
eligable and you will not be considered for any refund or free
nights. All offers are singular and cannot be combined
with other arrangements made separately with us. Offers are only
applicable to bookings made solely via
www.whitby-cottage.co.uk and not via any external advertising
third party companies that we use for booking or advertising purposes.
- The 'guests'
shall indemnify the 'owners' against all actions, loss, damages
and costs whatsoever, in consequence of any claim by any person
arising out of any act or default on the part of the guest or
any member of his / her party throughout the booking period.
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